Based in the U.S., our multilingual contact-center team assists you with all potential bookings through whichever channels you've opted into. In that way, our vacation specialists are your personal reservations team, ensuring a smooth rental process for both you and your guests.
When you join the MyVacayHome family, we provide you with a dedicated phone number that allows you to reach our contact center any hour of the day, any day of the week. It's that easy. No jumping through hoops, no special signals in the night sky. Just 24/7 support, no matter the issue.
The MyVacayHome contact center fields questions and resolves issues promptly. Our specialists handle inquiries and reservation confirmations, provide directions and property-access information, investigate chargebacks, review requests and replies, and clear up a full spectrum of potential headaches, from timezone dilemmas to issues regarding pets.
Of all the benefits our contact center delivers, the most important one is that it carves out more free time for homeowners like you. Our team is the secret weapon that empowers you to make impressions that stick, allowing you to ditch the stress and focus on what really matters: creating unforgettable guest experiences and maximizing your rental revenue.